20 Olympic Crescent, Brooklands, Milton Keynes, MK10 7LE
+44 7946441330
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    Returns & Exchanges

    Last Updated: December 2024

    At Shoponica, we want you to be completely satisfied with your purchase. If for any reason you're not happy, we're here to help!

    Returns & Exchanges

    30-Day Return Window

    You may return most unworn, unused, and undamaged items within 30 days of delivery for a refund or exchange.

    Original Packaging

    Items must be returned in their original packaging with tags attached.

    Exchanges

    Prefer a different size or color? We'll gladly exchange your item, subject to availability.

    Non-Returnable Items

    For hygiene and safety reasons, the following cannot be returned:
    • Personalized/custom-made items
    • Underwear, swimwear, and pierced jewelry
    • Gift cards and downloadable products

    How to Return

    1. Request a Return

    Contact us at [email protected] or log into your account to initiate a return.

    2. Ship It Back

    Once approved, send the item to our return center:
    20 Olympic Crescent, Brooklands, Milton Keynes, England, MK10 7LE

    3. Refund Issued

    Refunds are processed within 5-7 business days after we receive your return.

    Refund Details

    Original Payment Method

    Refunds will be issued to your original payment method. Shipping costs are non-refundable unless the return is due to our error.

    Gift Returns

    Gift purchases will receive store credit or exchange.

    Damaged or Defective Items

    Received a faulty item?

    Contact us within 7 days with photos, and we'll replace it or issue a full refund—no return needed!

    Contact Us

    Email

    [email protected]

    Phone

    +44 7946441330

    Address

    Shoponica part of DEALS4EVER LIMITED
    Company number 08664548
    20 Olympic Crescent, Brooklands, Milton Keynes, England, MK10 7LE

    Thank You!

    We appreciate your trust in us! ♻

    Free UK Delivery on orders over £50
    30-day returns policy
    Secure checkout
    Multiple payment options

    Shopping with Shoponica means you're getting more than just products—you're gaining a partner. We’re here to support your business with fast office supply deliveries, a flexible trial and returns policy, and friendly local customer service you can count on.

    Categories
    Customer Service
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